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+49-234-3253247

International Sales

 

We deliver to business customers throughout the European Union against prepayment by moneyorder. Provided, that it is available your goods leaving our warehouse immediately after we received your payment on our bank account. The shipment itself needs a few working days, depending to which part of Europe you want us to deliver to - especially destinations outside continental Europe, as Spanish or Greek islands for example, may take a little more time. To ensure delivery free of german VAT please let us have your valid VAT ID in advance and allow up to two working days for verification.

 

To place your order please just use our shopping basket symbol and after finishing your order procced to the cash box ( "Kasse"). Following the process you will find the shipping rates to your specific destination as well. After finishing the order process you will receive an email repeating your order details and showing our bank details.

 

International configuration and warranty issues.

 

In general our products are configured for the german market. In case you need a coutry specific keyboard or preload please let us know your requirements. Being a Lenovo Business Partner as well as a Licensed Service Warranty Provider with own maintenance area we are able to deliver Lenovo products with almost all country specific configurations and - of course - with an international warranty.

 

VAT / Tax Refund

 

Being a resident of a country outside the European Union Community intending to export your notebook, please send us your order directly via email. We also need your complete billing address in your home country and your address for delivery in Germany. After receiving your order with this additional information we include all necessary forms for your custom issues within the shipment. Leaving the EU you have to complete all custom formalities with the custom authorities. Afterwards please send back the original invoice as well as the processed custom form to our postal address in Bochum. After all above mentioned documents arrived here We will refund the paid VAT to any international bank account. Please note that we have to charge a 20,- EUR fee for this process.

 

In case you should have any further questions do not hesitate to call our english speaking staff.

Service & Support
Wir verstehen uns als Full - Service Dienstleister. Sie erhalten alles aus einer Hand von der Beratung über den Kauf bis hin zur Reparatur.

Scheuen Sie sich daher nicht uns bei Ihren IT-Fragestellungen zu kontaktieren.
+49 234 - 32 53 247 info@notebooksandmore.de
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